Seriously. I Don’t Have TV.

Dear Samsung,

I love my Galaxy S4. I’ve never been the person that buys the newest, hottest phone on the market. I usually buy the one with the operating system that’s just old enough that it doesn’t do any of the things that the salesperson thinks all phones do. And it costs around $50 or less when I renew my contract.

This year, I decided I was tired of having a terrible camera and the inability to do the cool stuff that everyone else was doing. I decided I wanted it all. Maybe it’s because I turn 40 next year. I don’t know. I looked at HTC’s rival phone but went with the S4 instead, mostly because of the superior camera.

And I love it.

There’s been some quirks, don’t get me wrong. When I first got it, it wouldn’t give an audible indication that I had received a text message. I fiddled with the gazillion options and settings and even power cycled the phone but nothing worked. After some Google hunting, I tried turning the phone off, popping the battery out, putting it back together, and turning it back on. To my surprise (and pleasure), that worked.

So I’ve had the phone for four months now and I couldn’t be happier with it. But something happened on this most recent automatic upgrade that has me miffed. You installed a new app: WatchON. This app can supposedly control my TV. It can also suggest TV shows I might like based on shows I watch.

Whatever. We don’t have television, so… thanks but no thanks. I cleared the notification from my notification screen and went on with my life.

The next day, the notification returned. I dismissed it. The next day, it was back.

Okay, fine. I’ll go ahead and set it up. You asked for my country and zip code and then gave me a list of all the television service providers in my area. You didn’t give an option for those of us who don’t have television. Right, because we don’t have a use for this app, do we?

I selected that it wasn’t listed and your app chastised me for obviously giving an invalid location since I couldn’t select something from the list. I exited out and cleared the notification. Again. Eventually, after a week or so of being notified to setup something that I absolutely cannot setup because you don’t think people like me exist, I decided to uninstall the app.

That’s when I learned that I’m not allowed to uninstall this particular app. So let me get this straight.

1) You installed the app on my phone.
2) You keep notifying me (in a large and annoying way) that I need to set it up.
3) You don’t allow me the option to say I’m not interested.
4) You don’t offer a “no TV provider” option.
5) You won’t allow me to uninstall it from my phone.

Seriously. Not everyone watches TV. And some of the others (like us) just watch online or through Netflix and Amazon Prime. We don’t have a television provider.

I finally just went through the setup, picking one of the listed providers. I’m hoping this will satisfy the beast. I hope I don’t get more notifications about how I’m not making use of this wonderful new app. You lost some cool points on this one. Keep it up and I might just try out that HTC next time.


NO Watch ON